Privacy Policy

Last updated: October 3, 2026

Star AI ("Star AI", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it and what choices you have when you use the Star AI mobile app (iOS and Android) and our website at getstarai.app, including the waitlist.

1. Information We Collect

When you use the app

・Account and identifiers. The app creates an anonymous account on first launch. If you choose to sign in, we also receive your email address and sign-in provider (Apple, Google or email and password). Passwords are handled by our authentication provider and are never visible to us.

・Location. With your permission, your device's precise or approximate location, or a city you pick yourself. We use it to show sky events, moon phases and viewing times for where you are. You can decline and choose a city manually instead.

・Preferences. Your interests, language, preferred answer style, reminders and notification settings, and your quiz history.

・AI chat messages. The questions you type to the assistant and its answers, kept as your chat history. In the AR sky view, we send the object you tap and your observing location, never camera images.

・Push notification token. If you allow notifications, a device token so we can send the reminders you ask for.

・Purchase information. If you subscribe to Premium, your subscription status and purchase receipt details. Your payment card details go to Apple or Google, never to us.

・Usage analytics. Information about how you use the app, such as screens viewed, features used and in-app actions, together with device and app information (device model, operating system version, app version, language). We use it to understand and improve the app.

・Diagnostics. Crash reports and error logs containing app version, device model, operating system version and your account ID, with no other personal information.

Camera and motion sensors

The AR sky view uses your camera, compass and motion sensors live on your device to line up the sky overlay. Camera images are never uploaded, recorded or stored.

When you use our website

・Your email address and anything you enter in the waitlist form.

・Basic technical data such as browser type, device information and anonymized analytics data.

We do not sell your personal data and we do not track you across other companies' apps or websites.

2. How We Use Your Information

・To provide and operate the app: personalized sky events, moon phases and notifications, reminders, the AI assistant and the AR sky view.

・To keep your reminders, quiz history and subscription when you sign in on another device.

・To process subscriptions and unlock Premium features.

・To analyze how the app is used and improve its features and performance.

・To keep the app secure and fix crashes.

・To send waitlist, launch and important service emails. You can unsubscribe at any time using the link in the email.

・To comply with legal obligations.

3. Service Providers We Use

We share data only with providers that help us run Star AI, and only as needed:

・Google Firebase for authentication, database and cloud hosting, push notifications (Firebase Cloud Messaging) and crash reporting (Crashlytics).

・Analytics providers to measure app usage and performance.

・RevenueCat to manage subscriptions and verify purchases, together with the Apple App Store and Google Play.

・AI service providers to generate the assistant's answers. Your chat messages and the sky context needed to answer them are sent to these providers.

・Wix to host our website and process waitlist sign-ups and website analytics.

・Email delivery providers for waitlist and service emails.

These providers process data under their own privacy policies. Your data may be processed in countries other than your own, including the United States, with appropriate safeguards where required by law.

4. Data Retention and Deletion

We keep your data while your account is active. You can delete your account in the app under Settings, then Delete account. Your account and data are permanently deleted 30 days after your request. If you sign in again within that period, the deletion is cancelled.

Crash reports and records we must keep for legal or accounting reasons may be kept longer. Waitlist emails are kept until you unsubscribe or ask us to delete them.

5. Data Security

We use reasonable technical and organizational measures, including encrypted connections, to protect your data from unauthorized access, loss or misuse. No method of transmission or storage is completely secure.

6. Your Rights

Depending on where you live, you may have the right to:

・Access, correct or delete your personal data

・Object to or restrict certain processing

・Withdraw consent

・Receive a copy of your data

・Complain to your local data protection authority

In the app you can turn off location, camera or notifications at any time in your device settings, change your location, language and answer style in Settings, and delete your account and data in Settings. To exercise any other right, contact us using the details below.

7. Cookies and Analytics

Our website may use cookies or similar technologies to keep it working, to understand traffic and usage, and to measure performance. You can control cookies in your browser settings.

The app uses analytics as described above but does not show third-party advertising or track you across other companies' apps or websites.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13 (or the applicable minimum age in your country). We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

8. Children’s Privacy

10. Contact Us

Questions or requests about this policy: support@getstarai.app